Here are answers to the questions we hear most often. If yours isn't covered, book a free consultation and ask us directly.

Getting started

Do I need Zoho One, or can I start with one app?

You can start with a single app, such as Zoho CRM or Zoho Desk. Zoho One makes sense when you need several apps working together. In your consultation, we'll compare both options against what you actually need.

I already use Zoho. Can you work with my existing setup?

Yes. Many clients come to us with Zoho already in place but not working the way they want. We review what you have, keep what works, and fix or extend the rest.

Do you work with businesses outside Nigeria?

Yes. We work fully remotely and have delivered projects for clients in more than 20 countries, so wherever you're based, we can support you.

Cost and timelines

How much does a project cost?

It depends on the scope: which apps, how much customisation, how much data to migrate, and how many integrations. After your free consultation, we send a proposal with a clear cost before any work starts.

How long does a project take?

That also depends on scope. A focused setup of one app is quicker than a full Zoho One rollout with integrations. Your proposal includes a timeline, and we agree milestones with you before we begin.

Are Zoho licences included in your fee?

Zoho subscriptions are separate from our implementation fee. We'll recommend the right plan and edition so you don't pay for more than you need, and help you set up the subscription.

Data and systems

Can you move our data from spreadsheets or another CRM?

Yes. We clean, map and import your existing data, such as contacts, deals, accounts and history, so you start with accurate records instead of a blank system.

Can Zoho connect to the other tools we use?

In most cases, yes. We connect Zoho to payment gateways, accounting software, websites and other platforms using built-in integrations, APIs and custom Deluge scripts.

Who owns the system and the data?

You do. Everything is built in your own Zoho account, and your data stays in that account.

Training and support

Will my team be trained?

Yes. Training is part of every project, so your team knows how to use the system day to day before we hand it over.

What happens after the project is finished?

We stay available for questions, fixes and improvements. As your business grows, we can add new features, automations or apps to your setup.

How do I get help if something isn't working?

Submit a request on this help center and our team will get back to you.

Still have questions?

See Our Services for what we offer, or Getting Started to book your free consultation.